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Frequently Asked Questions

Is there an application fee?

​$75 application + $175 admin fee

Can I request a specific apartment & can an apartment be held?

​Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

When is rent due and how can I pay? Are there late fees? Is there a grace period?

​Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month. 

Are utilities included?

Utilities are not included.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

​Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

​A fee will be charged to residents who choose to break lease. 

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

What leasing options are available?

Our lease terms range from 7-14 months.

Do you offer credit reporting?

Yes, we offer credit reporting on rental payments, which can assist in building and maintaining good credit. 

All residents will be enrolled in a 90-day free RentPlus trial. After 90 days of service, residents will be charged $8.95/month for an apartment with a single lease holder or $14.95/month for an apartment with multiple lease holders to continue the credit reporting service. Residents may opt out of RentPlus at any time and information regarding this procedure can be found in your lease agreement. 

What are the hours for the fitness center?

​Our fitness center is open 24 hours for residents!

Are the apartments wired for Wifi? Is there a preferred provider?

​Our apartment homes are wired for high-speed internet using the provider of your choice.

Do you have package lockers/how do I get my packages?

​Packages are available 24/7 via Luxer One package lockers.

Are apartments cable ready? If so who is the provider?

​Our apartment homes are wired for cable using the provider of your choice.

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

Smoking is permitted in designated areas.

What is the parking situation? Is parking assigned?I s there a fee or permit required for parking?

​Parking is on a first-come, first-serve basis for all leaseholders & guests. Private garages are available to lease. Contact the leasing office for details.

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.
 
All pets are screened using petscreening.com.
 
Restricted Breeds:

  • Akita
  • American Bulldog
  • American Staffordshire Terrier
  • Bull Terrier
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Mastiff
  • Pit Bull
  • Pit Mix
  • Presa Canario
  • Rottweiler
  • Shar-Pei
  • Staffordshire Bull Terrier
  • Wolf
  • Wolf Dog Mix

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

​Citrus Park Elementary, Sergeant Smith Middle School, Sickles High School 

When were these apartments built? Have there been any renovations?

​Many of our apartments have been recently renovated.

Are washers and dryers available? Are they in the apartment?

​Yes, washers and dryers are included in every apartment. 

Does the apartment come with a microwave?

​Yes.

Do apartments have dishwashers?

​Yes.

Do kitchen sinks have a garbage disposal?

​Yes.

Do the apartments have air conditioning?

​Yes.

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